FidesOak®, a company experiencing exceptional growth with a strong customer focus and drive for continual improvement, has achieved ISO 9001:2015 certification, a globally recognised mark of quality management excellence. This quality management certification, awarded by leading certification body NQA, signifies a commitment to exceptional quality in service delivery, positive working environments, and building strong relationships with our stakeholders. The achievement comes amidst a period of remarkable expansion for FidesOak®, with the company now boasting a workforce seven times larger than its size four years ago. Revenue has mirrored this growth, soaring by an impressive 650% during the same period.
Further solidifying this commitment, FidesOak® has met the requirements of the National Cyber Security Centre, Cyber Essentials scheme. This Cyber Essentials certification awarded by Right Cue Assurance, a Cyber Essentials partner demonstrates the implementation of best practices in cybersecurity, protecting the organisation, its employees, and clients from cyberattacks.
The ISO 9001:2015 certification underlines FidesOak®’s commitment to ensure customer satisfaction and continuous improvement across all aspects of service delivery. A strong focus on following these standards ensures a commitment to all stakeholders, including customers, employees, and suppliers. Exceptional service delivery, consistent high-quality results, and a dedication to ongoing improvement are hallmarks of the company's approach.
Extending beyond quality, the Cyber Essentials certification, as outlined by the NCSC National Cyber Security Scheme, helps organisations guard against the most common cyber threats. By implementing these best practices, FidesOak® safeguards not only its own data and operations, but also the information entrusted to it by clients and partners.
"A strong focus on continuous improvement isn't just about customers," emphasises FidesOak®'s Finance Director, Keith Scott. "It's about fostering a positive working environment for employees, building trust with suppliers and customers, and delivering value to all stakeholders. Cyber Essentials certification further reinforces a commitment to protecting everyone from cyberattacks."
Partnering with NQA, a UKAS accredited certification body with global reach, strengthens FidesOak®'s dedication to the highest quality standards. This collaboration ensures the company's commitment to excellence is recognised and respected worldwide.
“The past few years have been incredibly rewarding, witnessing our company's growth alongside the recruitment of exceptional team members. This expansion is a testament to our dedication to leading by example. We have successfully instilled the very philosophy we share with our clients at the heart of our own organisation. This focus is demonstrably attracting top talent and driving achievements like these.” says Eddie McCullough, FidesOak® Managing Director.
FidesOak®'s achievement of these certifications, alongside their exceptional growth trajectory, demonstrates a commitment to make a real and sustainable difference for our customers. Contact the company today to learn more.
FidesOak® has set its sights on becoming the global leader in empowering high-performing teams and cultures in organisations. Leveraging a unique blend of trusted methodologies, data-driven measurable insights, and extensive experience, the company's core values – trust, honesty, and sincerity of intent – serve as guiding principles for both leaders and employees, ensuring everyone is aligned and working towards a common goal.
